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Service level agreement

We aim to respond to requests sent through the Contact Us service within a period not exceeding 3 working days from the time the request is received.

Contact us service

24 hours 7 days a week

Virtual visit

Communicate directly via video call

08:00 AM - 04:00 PM

E-mail

Sunday - Thursday

08:00 AM - 04:00 PM

telephonic call

Sunday - Thursday

08:00 AM - 04:00 PM

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We serve you 24 hours a day

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